FAQs
Major Works
Major Works typically involve significant repairs or improvements such as roof replacements, external redecorations, or structural refurbishments. They require careful coordination between contractors, surveyors, leaseholders, and managing agents.
At Nassars Surveyors, we provide complete project administration and technical oversight, including cost control, contractor management, and compliance with CDM Regulations and JCT contracts. Our focus is on quality, value for money, and transparent communication throughout every stage of delivery.
Without experienced oversight, projects can suffer from cost overruns, delays, or non-compliance with statutory requirements. We ensure works are properly specified, competitively tendered, and delivered to the required standard while maintaining open communication with all stakeholders.
Section 20 Consultations
A Section 20 consultation is a legal process under the Landlord and Tenant Act 1985 that must be followed before carrying out qualifying works or long-term contracts costing any leaseholder more than £250. It gives leaseholders the right to be notified, consulted, and kept informed about proposed works and costs. We manage the entire process from Notice of Intention to Summary of Observations and Award of Contract, ensuring full compliance and fairness for all parties.
We prepare and serve notices, review leaseholder observations, coordinate competitive tenders, and produce transparent consultation summaries. Every stage meets RICS and legislative standards, protecting freeholders and managing agents from potential legal challenge while keeping leaseholders properly informed.
If the procedure is not properly carried out, the landlord may only recover £250 per flat, regardless of the actual cost of works. Using a professional ensures the process is valid, documented, and compliant, avoiding disputes and delays.
Damp, Mould and Defects
Damp and mould often result from excess moisture combined with inadequate ventilation, water ingress, or cold bridging. Common causes include leaking roofs, blocked gutters, defective pointing, or condensation from poor airflow. Our surveys identify the true cause rather than surface symptoms, enabling effective, long-term solutions.
Awaab’s Law, effective from October 2025, requires social-housing landlords in England to investigate and repair serious damp or mould hazards within set timeframes, typically 24 hours for emergencies and around 10 working days for significant issues. Although private-rented sector rules are still being introduced, this law highlights the importance of safe, healthy housing.
At Nassars Surveyors, we provide independent reports that help landlords, managing agents, and freeholders meet their health, safety, and compliance obligations.
No. Our role is independent diagnosis, not sales. We provide factual findings and practical recommendations so that remedial work can be carried out correctly and safely by appropriate specialists.
Yes. Our reports are frequently used for insurance claims, compliance checks, and legal evidence. Each includes measured data, photographic documentation, and a professional summary suitable for regulatory or dispute resolution use.
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